Shipping Protection

Shipping Protection covers lost, stolen, and damaged items that fit the following criteria. Review the policies to understand what lost, stolen, and damaged items it will cover.

1. Packages presumed to be lost 

Order issues for packages presumed to be lost by the carrier (where the status is not "delivered")

---7 days after the last tracking update for United States domestic shipments

---20 days after the last tracking update for international shipments

---tracking status is undelivered or Alert

2. Only part of the order delivered 

---If the customer ordered several items in one package but only part of the order arrived and there is no evidence of tampering

---If a single order is being shipped in multiple packages and one package does not arrive

3. Delivered but Missing Package

Order issues for packages marked "delivered" yet not received are considered stolen. Please contact with us within 48hours after delivery

4. Delivered to wrong address 

If the customer input the correct address at checkout and the package was delivered to the wrong address

5. Damaged Item On Arrived 

Order Issues for damaged orders must be filled within 48hours of the delivery date. A damaged item is considered to be a broken product that is unusable, clearly fracture, shattered, bent (if not bendable), crushed etc. 

Our Promise at Useful Items Depot

At Useful Items Depot, your satisfaction with our products is our top priority. We offer:

  • 14-Day Satisfaction Guarantee: Love it or return it for a full refund or replacement.
  • Damage Protection: Faulty or damaged? We'll replace it or refund it, no hassle.
  • World-Class Customer Service: Experience fast, exceptional support that truly wows.

Your trust means everything to us. Shop with confidence.

Worldwide Shipping Available

Discover the convenience of innovation no matter where you are with Useful Items Depot. We proudly offer worldwide shipping, ensuring that our cutting-edge products reach you swiftly and securely. From urban apartments to remote retreats, your next indispensable item is just a click away. Experience seamless delivery, exceptional customer service, and the joy of unboxing excellence, anywhere on the globe.

Customer service

We’re here to help! Our customer service team is available to assist you with any questions or concerns. Contact us for support with orders, returns, and more.

Secure payment

We offer secure payment options to protect your information. Shop with confidence knowing your transactions are safe.